Most of us take the art of communication for granted. And why shouldn’t we? After all, we take part in dozens of conversations each and every day. It ought to be something we’re relatively good at! The truth is that most of us are not as good at two-way communication as we think we are.
Great leaders and effective managers have mastered the ability to listen attentively as well as communicate clearly.
Our success or failure to communicate effectively shapes – and perhaps determines – whether or not we achieve our personal and professional goals. It affects our self-esteem and our sense of well-being as well as the contributions we make to our families, our jobs, and our communities. Good or bad communication can even affect our health.
Effective communication is based on several fundamental principles that are really just common sense. If we first understand these basic skills, and then practice and refine them so that we are able to put them to use regardless of the situations we find ourselves in, we will become quite adept at the art of communication.
Research has shown that there are seven factors that contribute to good (or bad) communication.
This online assessment measures all seven: